Patient Registration

Ohio ENT & Allergy Physicians; Ohio; On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Med/Dental/Vision

Paid Personal Time

Paid Holidays

401K

Paid STD/LTD/Life

Job summary

Ohio ENT & Allergy Physicians is seeking a friendly, organized Patient Registration Specialist - Float to be the first point of contact for patients across multiple Ohio locations. You will greet patients, register them, verify insurance, collect payments, and manage appointments with accuracy.

This role supports both Ohio ENT and Hearing Health Solutions, requiring strong communication, EHR familiarity, and teamwork in a fast-paced clinical setting.

Qualifications

• High school diploma or GED.
• Excellent communication and customer service skills.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in basic computer skills and familiarity with electronic health records (EHRs).
• Ability to work well in a team-oriented environment.
• Prior experience in a medical office or healthcare setting is preferred.

Responsibilities

• Professionally greet all customers.
• Register all patients (may be for both Ohio ENT and Hearing Health Solutions).
• Update all patient demographics each visit.
• Schedule, reschedule and confirm patient appointments.
• Scan documents into EHR, as needed.
• Collect and post copayments and payments for non-covered items sold.
• Verify referrals are in place for patients.

Skills

Excellent communication

Customer service

Multitasking

Teamwork

Proficiency with computers

EHR familiarity

Education

High School Diploma or GED

Job description

Description

We are seeking a friendly and organized Patient Registration Specialist - Float to join our team. As the first point of contact for our clinic, the Patient Registration Specialist will be responsible for ensuring a positive patient experience. This position serves as the first point of contact for patients and plays a critical role in delivering an exceptional patient experience. You will be required to greet customers, register patients, and collect payments. In addition, the Patient Registration Specialist will be responsible for verifying insurance eligibility and answering incoming calls.

Float Office Locations

Delaware, Dublin, Bethel Rd., Westerville, East Broad, & Grove City

Competitive Pay & Benefits

• Med/Dental/Vision
• Paid Personal Time
• Paid Holidays
• 401K
• Paid STD/LTD/Life

Looking for a better work/life balance? Our career opportunities have Monday-Fridays work schedules.

Responsibilities

• Professionally greet all customers.
• Register all patients (may be for both Ohio ENT and Hearing Health Solutions).
• Update all patient demographics each visit.
• Schedule, reschedule and confirm patient appointments.
• Scan documents into EHR, as needed.
• Collect and post copayments and payments for non-covered items sold.
• Verify referrals are in place for patients.

PM20

Requirements

• High school diploma or equivalent
• Excellent communication and customer service skills
• Ability to multitask and work in a fast-paced environment
• Proficiency in basic computer skills and familiarity with electronic health records (EHRs)
• Ability to work well in a team-oriented environment
• Prior experience in a medical office or healthcare setting is preferred

Work hours

8:00 a.m. – 4:30pm p.m. Occasional overtime and travel will be required.

Education

High School Diploma or GED required.