Patient Referral Navigator

US Heart & Vascular; Spring (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

US Heart & Vascular is seeking a Referral Coordinator to join Davis Vein & Vascular in Spring, TX. The role focuses on coordinating patient referrals, verifying insurance, and communicating appointment instructions in a cardiology setting.

The position requires a High School Diploma or GED, with preferred Cardiology exposure and solid EMR experience. Travel up to 25% may be needed; it offers a steady day shift in a community-rich Spring area.

Qualifications

• High School diploma or GED from accredited institution.
• If the individual in the role will drive for work purposes, a current valid state driver's license and required minimum auto insurance coverage
• Cardiology practice experience is preferred but not required
• Working knowledge of EMR systems.

Responsibilities

• Coordinates appointments for patients.
• Verifies insurance coverage and obtains authorization for referrals as required.
• Communicates with patients regarding referral appointments and instructions.
• Maintains accurate records of referral requests and approvals.
• Conducts follow-up on pending referrals and ensures timely processing.
• Collaborates with medical staff to expedite urgent referrals when necessary.
• Provides assistance and support to patients navigating the referral process.
• Ensures compliance with HIPAA regulations and confidentiality policies.
• Inputs referral information into electronic health record systems accurately.
• Communicates with insurance companies or third-party payers to resolve referral-related issues.
• Assists with administrative tasks as needed in the referrals department
• Performs other duties as assigned.

Education

High School diploma or GED

Tools

EMR systems

Job description

US Heart & Vascular is seeking a Referral Coordinator to join Davis Vein & Vascular in Spring, TX. The role focuses on coordinating patient referrals, verifying insurance, and communicating appointment instructions in a cardiology setting.

The position requires a High School Diploma or GED, with preferred Cardiology exposure and solid EMR experience. Travel up to 25% may be needed; it offers a steady day shift in a community-rich Spring area.