Patient Care Coordinator — Front Desk & Scheduling

US Heart & Vascular; Spring (TX); Hybrid; USD 32,000 - 42,000; Full time

Job summary

US Heart and vascular is seeking a Medical Front Office Specialist to join our team at Davis Vein and Vascular in Spring, Texas. This full-time role supports patient intake, scheduling, and front desk operations.

Responsibilities include checking in/out patients, scheduling follow-up appointments, managing emails, handling phone calls, and coordinating with the EHR system. Fluency in English is required; bilingual is a plus, and MS Office proficiency is expected.

Qualifications

• High school diploma or GED required.
• Fluent English, written and spoken.
• Familiarity with Microsoft Office applications.
• Bilingual preferred but not required.
• EHR experience with eClinical Works preferred but not required.

Responsibilities

• Check in patients at front desk.
• Check out patients and schedule follow-ups.
• Call patients for testing schedules and explain financials.
• Monitor Healow and Patient Portal.
• Follow up on no-shows and cancellations.
• Appointment confirmations.
• Manage email and document scanning.
• Additional duties as assigned.

Skills

Fluent English

Bilingual (preferred)

Education

High School Diploma/GED

Tools

Microsoft Office

EHR system (eClinicalWorks)

Job description

US Heart and vascular is seeking a Medical Front Office Specialist to join our team at Davis Vein and Vascular in Spring, Texas. This full-time role supports patient intake, scheduling, and front desk operations.

Responsibilities include checking in/out patients, scheduling follow-up appointments, managing emails, handling phone calls, and coordinating with the EHR system. Fluency in English is required; bilingual is a plus, and MS Office proficiency is expected.