Patient Pharmacy Support Specialist

Lincare Holdings; Milan Township (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Lincare Holdings in Ohio seeks a detail-oriented customer service representative to answer questions, resolve problems, assess ongoing product/service needs, and support physician orders.

You will communicate with customers by inbound/outbound calls, document interactions, enter orders, verify demographics, and assist training. A high school diploma or GED and basic computer entry skills are required.

Qualifications

• High school diploma or GED required.
• Basic computer entry skills essential.
• Licensing requirements may apply by location.

Responsibilities

• Communicates with customers via inbound and outbound calls.
• Assesses customer needs for additional products/services.
• Assesses compliance with physician orders and educates customers.
• Documents calls in computerized records and enters orders.
• Verifies and updates demographic information in records.

Skills

Customer communication

Documentation

Attention to detail

Education

High School Diploma

GED

Tools

PC systems

Job description

Lincare Holdings in Ohio seeks a detail-oriented customer service representative to answer questions, resolve problems, assess ongoing product/service needs, and support physician orders.

You will communicate with customers by inbound/outbound calls, document interactions, enter orders, verify demographics, and assist training. A high school diploma or GED and basic computer entry skills are required.