Patient Pathology Coordinator: Results & Care Liaison

Platinum Dermatology Partners; Scottsdale (AZ); On-site; USD 40,000 - 56,000; Full time

Job summary

Platinum Dermatology Partners in Scottsdale seeks a full-time medical office administrator to support daily patient communications, pathology result delivery, and scheduling across dermatology providers. The role emphasizes professional phone skills and compassionate care in a fast-paced clinic.

Responsibilities include coordinating with providers, using Next Gen Practice Management, and activating patient portals.

Qualifications

• Certification preferred but not required.
• Minimum two years in a doctor's office, dermatology experience preferred.
• EMA experience and ophthalmology terminology are beneficial.

Responsibilities

• Contact patients daily to communicate pathology results and answer questions.
• Demonstrate effective telephone and professional communication skills.
• Interact with providers via email or phone; triage patient inquiries.
• Schedule appointments across multiple providers using practice software.
• Use EMA EMR to manage records and portal activation for patients.
• Process medication refills and update pharmacy changes as needed.
• Prioritize daily tasks and work as a team with providers and staff.
• Achieve weekly team goals and deliver patient-centered service.
• Maintain patient confidentiality and a compassionate demeanor.

Skills

Telephone skills

Communication

Team collaboration

Task prioritization

Education

Medical assistant certification preferred

Tools

Next Gen Practice Management

EMA EMR

Job description

Platinum Dermatology Partners in Scottsdale seeks a full-time medical office administrator to support daily patient communications, pathology result delivery, and scheduling across dermatology providers. The role emphasizes professional phone skills and compassionate care in a fast-paced clinic.

Responsibilities include coordinating with providers, using Next Gen Practice Management, and activating patient portals.