Care Management & Pathology Coordinator

DOCS Dermatology Group; New Albany (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

DOCS Dermatology Group is seeking a Care Management Coordinator to support pathology and prior authorization processes, ensuring effective treatment, monitoring, and clear communication for a positive patient experience.

You will monitor schedules, manage data logs, coordinate with clinical teams and drug suppliers, and drive efficiencies across multiple offices while upholding compliance and patient safety.

Qualifications

• High School Diploma or Equivalent.
• 1-2 years of prior pathology or lab experience.
• Knowledge of medical terminology is preferred.
• Highly organized and systematic with excellent attention to detail.

Responsibilities

• Monitor surgery schedule for current day and 1-2 days in advance.
• Check phone messages and follow up with patients or coordinate with clinical team.
• Monitor pathology reports including external labs and take appropriate next steps.
• Review pending plan completion log for undefined workflow.
• Serve as the “owner” for the results log and update data entries timely and compliantly.
• Manage the biologic Excel log and update as changes occur.
• Communicate with drug companies in coordination with prior authorization efforts.
• Identify opportunities for efficiencies, standardization, and training with Regional Operations Director for implementation.
• Serve as a resource for clinical and prior authorization team members by updating forms and ensuring documentation for prior authorizations and pathology.

Skills

Care coordination

PriorAuthorization

Medical terminology

Detail oriented

Education

High School Diploma or Equivalent

Job description

DOCS Dermatology Group is seeking a Care Management Coordinator to support pathology and prior authorization processes, ensuring effective treatment, monitoring, and clear communication for a positive patient experience.

You will monitor schedules, manage data logs, coordinate with clinical teams and drug suppliers, and drive efficiencies across multiple offices while upholding compliance and patient safety.