Pathology Coordinator (51905)

Platinumderm; Scottsdale (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Platinumderm in Scottsdale, AZ is seeking a detail‑oriented Medical Office Assistant for a full‑time role. You will contact patients to communicate pathology results, assist with EMA charting, and coordinate scheduling with dermatology providers.

Strong phone skills, clear communication, and the ability to multitask in a fast-paced medical office are essential. Certification is preferred but not required; prior dermatology experience is a plus.

Qualifications

• Education: Certification not required, but preferred (i.e., Certified Medical Assistant, Certified Dermatology Technician, etc.)
• Experience: Minimum two years experience in a doctors office. Prior dermatology experience. EMA experience preferred.

Responsibilities

• Contact patients daily to communicate pathology results and answer questions.
• Maintain effective telephone communications and professionalism.
• Communicate with providers via emails or phone calls as needed.
• Schedule appointments with multiple providers using Next Gen Practice Management.
• Utilize EMA Medical Records for patient information and updates.
• Triage patient calls and assist in addressing concerns.
• Activate patient portals for record access and pathology results.
• Process medication refills and update pharmacy changes.
• Plan, organize, and prioritize daily tasks in a team setting.

Skills

Telephone skills

Communication with providers

Dermatology terminology

Team player

Self-starter

Prioritization

Patient service

Compassionate care

Education

Certification preferred

Tools

EMA Electronic Medical Records

Next Gen Practice Management

Job description

Job Details

Job Location: CDPS Admin - Scottsdale, AZ 85260

Position Type: Full Time

Responsibilities/Tasks:

• Contact patients daily to communicate patients Pathology results effectively and answer patients questions when needed.
• Effective/strong telephone skills.
• Ability to communicate with providers whether through emails or phone calls.
• Competent with the terminology needed to perform the job.
• Able to schedule appointments with multiple providers using Next Gen Practice Management.
• Good understanding using EMA Electronic Medical Records.
• Able to triage phone calls. Can help answer the patients concerns regarding their Pathology results.
• Able to activate the Portal for the patient so they may view their records or pathology results.
• Answer triage calls and task teams.
• Update pharmacy changes.
• Send medication refills when indicated.
• Ability to plan, organize and prioritize each day.
• Ability to work effectively as a team member with providers and other staff.
• Self -starter.
• Able to work with minimal supervision
• Able to reach weekly goals as a team.
• Motivation to succeed as a team.
• Create a culture of patient excellence and delivering customer service.

QualificationsQualifications

Education: Certification not required, but preferred (i.e., Certified Medical Assistant, Certified Dermatology Technician, etc.)

Experience: Minimum two years experience in a doctors office. Prior dermatology experience. EMA experience preferred.

Performance Requirements:

• Quality written and verbal communication skills.
• Professional in appearance and mannerisms.
• Understand dermatology terminology.
• Able to demonstrate compassion and caring in dealing with others, patients and coworkers alike.
• Able to prioritize tasks, understand the providers instructions, and know when to seek information or advice.

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, postal machines, etc.

Work Environment: Position is in a well-lighted medical office environment. Occasional evening and weekend work.

Please note, any offer of employment is contingent upon successful completion of a pre-employment background check. A record with prior conviction is not an absolute bar to employment.

No phone calls or agencies, please.