Pathology Coordinator (52839)

Platinum Dermatology Partners; Scottsdale (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

Platinum Dermatology Partners seeks an admin-focused team member to contact patients about pathology results and coordinate scheduling with providers. The role requires strong telephone and written communication within a dermatology office.

Experience with EMA EMR and Next Gen Practice Management is preferred. This position is full-time in Scottsdale, AZ, with occasional after-hours duties as needed to support patient care.

Qualifications

• Certification preferred (e.g., CMA, Dermatology Technician)
• At least two years of experience in a doctor's office; dermatology experience preferred; EMA experience preferred.

Responsibilities

• Contact patients daily to communicate pathology results and answer questions.
• Schedule appointments with multiple providers using Next Gen Practice Management.
• Activate patient portals so records and pathology results can be viewed.
• Triage calls and manage medication refills as indicated.
• Maintain professional appearance, communicate clearly with providers and staff.

Skills

Telephone skills

Communication skills

Teamwork

Self-starter

Education

Certified Medical Assistant

Dermatology Technician certification

Tools

EMA EMR

Next Gen Practice Management

Job description

Job Details

Job Location: CDPS - ADMIN - Scottsdale, AZ 85260, Position Type: Full Time

Responsibilities/Tasks

• Contact patients daily to communicate patients Pathology results effectively and answer patients questions when needed.
• Effective/strong telephone skills.
• Ability to communicate with providers whether through emails or phone calls.
• Competent with the terminology needed to perform the job.
• Able to schedule appointments with multiple providers using Next Gen Practice Management.
• Good understanding using EMA Electronic Medical Records.
• Able to triage phone calls. Can help answer the patients concerns regarding their Pathology results.
• Able to activate the Portal for the patient so they may view their records or pathology results.
• Answer triage calls and task teams.
• Update pharmacy changes.
• Send medication refills when indicated.
• Ability to plan, organize and prioritize each day.
• Ability to work effectively as a team member with providers and other staff.
• Self -starter.
• Able to work with minimal supervision
• Able to reach weekly goals as a team.
• Motivation to succeed as a team.
• Create a culture of patient excellence and delivering customer service.

Qualifications

Education: Certification not required, but preferred (i.e., Certified Medical Assistant, Certified Dermatology Technician, etc.)

Experience: Minimum two years experience in a doctors office. Prior dermatology experience. EMA experience preferred.

Performance Requirements

• Quality written and verbal communication skills.
• Professional in appearance and mannerisms.
• Understand dermatology terminology.
• Able to demonstrate compassion and caring in dealing with others, patients and coworkers alike.
• Able to prioritize tasks, understand the providers instructions, and know when to seek information or advice.

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, postal machines, etc.

Work Environment: Position is in a well-lighted medical office environment. Occasional evening and weekend work.

Please note, any offer of employment is contingent upon successful completion of a pre-employment background check. A record with prior conviction is not an absolute bar to employment.

No phone calls or agencies, please.