Medical Office Scheduler - Patient Care & Admin

U.S. Dermatology Partners; Scottsdale (AZ); On-site; USD 19,000 - 30,000; Full time

Job summary

U.S. Dermatology Partners is seeking an organized, customer-focused front desk/clerical assistant to support clinical operations in Scottsdale. The role schedules appointments for providers, verifies patient demographics and insurance, and answers inquiries, while guiding patients to locations and directions.

Strong communication in English, basic computer skills, and HIPAA awareness are essential. Responsibilities include data entry, patient outreach, and maintaining safety and quality service

Qualifications

• Detail oriented, professional and reliable.
• Knowledge of HIPAA guidelines and state/federal regulations.
• Ability to follow verbal and written instructions with clarity.
• Strong customer service orientation and teamwork skills.

Responsibilities

• Schedules all provider appointments in the computer system, excluding procedural visits.
• Verifies patient demographics and insurance information in the system.
• Confirms appointments and answers questions about scheduling.
• Instructs patients on locations and directions.
• Enters and retrieves data in the computer system.
• Answers telephone and directs callers to the correct extension.
• Adheres to safety policies and procedures while supporting high-quality customer service.
• Performs other duties as necessary for the organization.

Skills

Detail orientation

Professional attitude

Reliability

Management skills

Verbal/written instructions

Interpersonal skills

English communication

Analytical ability

Basic computer skills

MS Excel

MS Word

MS Outlook

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

U.S. Dermatology Partners is seeking an organized, customer-focused front desk/clerical assistant to support clinical operations in Scottsdale. The role schedules appointments for providers, verifies patient demographics and insurance, and answers inquiries, while guiding patients to locations and directions.

Strong communication in English, basic computer skills, and HIPAA awareness are essential. Responsibilities include data entry, patient outreach, and maintaining safety and quality service