Dermatology Pathology Care Coordinator

Platinumderm; Clinton (IA); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Paycom - ATS in Clinton, IA seeks an experienced medical office professional to communicate pathology results to patients, schedule appointments, and support dermatology providers. The role requires strong telephone skills, professional demeanor, and familiarity with EMA electronic medical records.

Responsibilities include triaging calls, activating patient portals, processing refills, coordinating with multiple providers, and maintaining compassionate patient service.

Qualifikationen

• Minimum two years experience in a doctors office.
• Prior dermatology experience.
• EMA experience preferred.
• Professional appearance and manner.

Aufgaben

• Contact patients daily to communicate pathology results and answer questions.
• Schedule appointments with multiple providers using Next Gen Practice Management.
• Activate the patient portal so patients can view records or results.
• Triage calls, update pharmacy changes, and send medication refills as indicated.
• Work with providers and staff as a team to meet weekly goals.

Kenntnisse

Telephone skills

Patient communication

Organizational skills

Team player

Ausbildung

Certification not required but preferred

Tools

EMA EMR

Jobbeschreibung

Paycom - ATS in Clinton, IA seeks an experienced medical office professional to communicate pathology results to patients, schedule appointments, and support dermatology providers. The role requires strong telephone skills, professional demeanor, and familiarity with EMA electronic medical records.

Responsibilities include triaging calls, activating patient portals, processing refills, coordinating with multiple providers, and maintaining compassionate patient service.