Patient Onboarding & Registration Specialist

Option Care Home Health LLC; Sacramento (CA); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401K with Company Match

HSA Company Match

Tuition Reimbursement

Flex Spending Accounts

Job summary

Option Care Health is seeking a Specialist, Patient Registration to facilitate new patient onboarding and transition to home infusion services, collaborating with sales, pharmacy and nursing to coordinate discharge and delivery.

The role requires a high school diploma and at least two years of related experience, with a strong emphasis on customer service, documentation accuracy, and timely payment collection.

Qualifications

• High school diploma or equivalent is required.
• Minimum of two years of related experience.
• Must be detail-oriented and have a high degree of quality focus.
• Ability to multi-task and support numerous referrals/priorities at one time.
• Ability to work in a fast paced environment.

Responsibilities

• Engages with patient, referral source, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.
• Creates, communicates and obtains all required documentation for new referrals.
• Secures patient’s upfront payment including assisting patients to find avenues for payment where needed (identifies opportunities and directs patient to financial assistance program).
• Supports the ongoing activities needed to ensure clean claims on hold and denial management (follow-up on paperwork where missing).
• Assist Patient Registration Supervisor and Manager with special assignments as needed.

Job description

Option Care Health is seeking a Specialist, Patient Registration to facilitate new patient onboarding and transition to home infusion services, collaborating with sales, pharmacy and nursing to coordinate discharge and delivery.

The role requires a high school diploma and at least two years of related experience, with a strong emphasis on customer service, documentation accuracy, and timely payment collection.