Patient Onboarding & Registration Specialist

Option Care; Riverside (CA); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401K Match

HSA Match

Flexible Spending Accounts

Tuition Reimbursement

MyFlexPay

Family Support

Mental Health

Job summary

Option Care Health is seeking a Specialist, Patient Registration to facilitate new patient transitions to our home infusion services, coordinating with Sales to prepare patients for services and ensuring a smooth onboarding experience.

You will help coordinate discharge, nursing and delivery, and secure all required documentation, while guiding patients through upfront payment options and financial assistance where needed.

Qualifications

• High school diploma or equivalent is required.
• Minimum of two years of related experience required.

Responsibilities

• Engages with patient, referral source, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.
• Creates, communicates and obtains all required documentation for new referrals.
• Secures patient’s upfront payment including assisting patients to find avenues for payment where needed (identifies opportunities and directs patient to financial assistance program).
• Supports the ongoing activities needed to ensure clean claims on hold and denial management (follow-up on paperwork where missing).
• Assist Patient Registration Supervisor and Manager with special assignments as needed.

Skills

Multi-tasking

Customer service

Detail oriented

Problem solving

Cross-functional collab

Education

High school diploma

Job description

Option Care Health is seeking a Specialist, Patient Registration to facilitate new patient transitions to our home infusion services, coordinating with Sales to prepare patients for services and ensuring a smooth onboarding experience.

You will help coordinate discharge, nursing and delivery, and secure all required documentation, while guiding patients through upfront payment options and financial assistance where needed.