Patient Onboarding & Care Coordination Specialist

Option Care Health; Sacramento (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time off

401K with Company Match

HSA Company Match

Flexible Spending Accounts

Tuition Reimbursement

Job summary

Option Care Health, Inc. is the nation's largest home infusion provider. The Specialist, Patient Registration helps patients transition to our services with a smooth onboarding experience, coordinating with Sales, Pharmacy, and Nursing.

Requires a high school diploma and at least two years of related experience; the role emphasizes customer service, attention to detail, and collaboration across functions. Pay range is $21.47-$31.20 per hour, with comprehensive benefits.

Qualifications

• High school diploma or equivalent is required.
• Minimum of two years of related experience required.
• Ability to multi-task and support numerous referrals/priorities at one time.

Responsibilities

• Engages with patient, referral source, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.
• Creates, communicates and obtains all required documentation for new referrals.
• Secures patient’s upfront payment including assisting patients to find avenues for payment where needed (identifies opportunities and directs patient to financial assistance program).
• Supports the ongoing activities needed to ensure clean claims on hold and denial management (follow-up on paperwork where missing).
• Assist Patient Registration Supervisor and Manager with special assignments as needed.

Skills

Customer service

Multi-tasking

Detail-oriented

Problem solving

Cross-functional collaboration

Education

High school diploma or equivalent

Job description

Option Care Health, Inc. is the nation's largest home infusion provider. The Specialist, Patient Registration helps patients transition to our services with a smooth onboarding experience, coordinating with Sales, Pharmacy, and Nursing.

Requires a high school diploma and at least two years of related experience; the role emphasizes customer service, attention to detail, and collaboration across functions. Pay range is $21.47-$31.20 per hour, with comprehensive benefits.