Patient Onboarding & Registration Specialist

Option Care Health; Riverside (CA); Hybrid; USD 30,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid Time off

401K with company match

HSA company match

Flexible Spending Accounts

Tuition Reimbursement

Life Insurance

Mental Health Services

Job summary

Option Care Health is seeking a Specialist, Patient Registration in Riverside, CA to facilitate new patient onboarding and transition to our home infusion services. You will collaborate with Sales, ensure all required referrals and documentation are in place, and assist patients with upfront payments or finding financial assistance.

Responsibilities include coordinating discharge, securing nursing and delivery, and supporting claims denials management while maintaining a high standard of

Qualifications

• High school diploma or equivalent is required.
• Minimum of two years of related experience is required.
• Ability to multi-task and support numerous referrals/priorities at one time.
• Ability to work in a fast paced environment.
• Must be detail-oriented with a high degree of quality focus.

Responsibilities

• Engages with patient, referral source, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.
• Creates, communicates and obtains all required documentation for new referrals.
• Secures patient’s upfront payment including assisting patients to find avenues for payment where needed (identifies opportunities and directs patient to financial assistance program).
• Supports the ongoing activities needed to ensure clean claims on hold and denial management (follow-up on paperwork where missing).
• Assist Patient Registration Supervisor and Manager with special assignments as needed.

Skills

Multi-tasking

Customer service

Detail-oriented

Troubleshooting

Collaboration

Education

High school diploma or equivalent

2+ years experience

Job description

Option Care Health is seeking a Specialist, Patient Registration in Riverside, CA to facilitate new patient onboarding and transition to our home infusion services. You will collaborate with Sales, ensure all required referrals and documentation are in place, and assist patients with upfront payments or finding financial assistance.

Responsibilities include coordinating discharge, securing nursing and delivery, and supporting claims denials management while maintaining a high standard of