Patient Navigator | Wound Care Center Front Office

Healogics, Inc; Bremerton (WA); On-site; USD 28,000 - 35,000; Full time

Job summary

The Patient Navigator at Healogics, Inc. coordinates front office functions and supports the outpatient wound care center in Bremerton, WA.

You will greet patients, verify insurance, schedule appointments, collect charges, and assist staff to ensure smooth daily operations. We seek an organized, customer-focused professional with at least two years of office administration experience, proficiency in Microsoft Office, and the ability to type 60 wpm.

Qualifications

• High school diploma or GED required; an associate degree is preferred.
• Two or more years of office administration experience in a medical setting is preferred.
• Proficiency in Microsoft Office and accurate data entry is essential.
• Strong communication skills, both written and verbal, and attention to detail.

Responsibilities

• Coordinates with Center leadership to maximize daily patient census.
• Greets patients and visitors; routes calls to appropriate staff.
• Maintains patient communication needs: scheduling, rescheduling, reminders.
• Verifies patient insurance information, including pre-certifications and pre-authorizations.
• Collects and enters patient charges; reconciles charges as directed.
• Assembles and maintains patient charts; files and checks data accuracy.
• Coordinates and schedules ancillary testing with other hospital departments.
• Arranges patient transportation as needed; maintains office equipment and supplies.

Skills

Office administration

Customer service

Microsoft Office

Typing 60 wpm

Data entry

Education

High School diploma or GED

Associate’s degree preferred

Job description

The Patient Navigator at Healogics, Inc. coordinates front office functions and supports the outpatient wound care center in Bremerton, WA.

You will greet patients, verify insurance, schedule appointments, collect charges, and assist staff to ensure smooth daily operations. We seek an organized, customer-focused professional with at least two years of office administration experience, proficiency in Microsoft Office, and the ability to type 60 wpm.