Patient Care Navigator & Front Office Specialist

Healogics; Louisville (KY); Presencial; USD 25.000 - 30.000; Jornada completa

Descripción de la vacante

Healogics is seeking a Patient Navigator to manage front office operations at an outpatient wound care center. You will greet patients, schedule visits, verify insurance, and enter data while supporting providers and care teams.

The role requires strong communication, organization, and confidentiality in a fast-paced medical office, with emphasis on accuracy and teamwork across departments.

Formación

• High School Diploma or GED required; an Associate’s degree is preferred.
• Minimum of 2+ years in office administration, ideally in a medical setting; prior medical coding experience preferred.

Responsabilidades

• Greets patients and visitors; routes calls to staff.
• Schedules appointments and reschedules; sends reminders.
• Verifies patient insurance information and pre-authorizations.
• Enters data and charges into databases; reconciles charges as directed.
• Prepares monthly patient survey data and documents for providers.
• Maintains patient charts and coordinates ancillary testing with hospital departments.
• Arranges patient transportation as needed.
• Maintains office equipment and medical supplies.

Conocimientos

Customer service

Interpersonal skills

Typing 60 wpm

Time management

Team player

Confidentiality

Educación

High School Diploma or GED

Associate’s degree preferred

Herramientas

Microsoft Office

Descripción del empleo

Healogics is seeking a Patient Navigator to manage front office operations at an outpatient wound care center. You will greet patients, schedule visits, verify insurance, and enter data while supporting providers and care teams.

The role requires strong communication, organization, and confidentiality in a fast-paced medical office, with emphasis on accuracy and teamwork across departments.