Patient Navigator & Front Office Coordinator

Healogics; Middleburg Heights (OH); On-site; USD 25,000 - 30,000; Full time

Job summary

Healogics is seeking a Patient Navigator to support front office functions at our outpatient wound care center. You will greet patients, verify insurance, schedule appointments, coordinate testing, and enter charges while ensuring accuracy and confidentiality.

Minimum two years of office administration experience (medical setting preferred); HS diploma or GED required. Strong Microsoft Office skills and typing ability are essential in a fast-paced environment.

Qualifications

• High School Diploma or GED; Associate’s degree preferred.
• Two+ years of office administration experience, ideally in a medical setting; prior medical coding preferred.

Responsibilities

• Coordinates with Center leadership to maximize daily patient census.
• Greets patients and visitors and routes calls to staff.
• Manages patient scheduling, rescheduling, and reminders; assists provider scheduling.
• Obtains/verifies patient insurance info including pre-certifications and pre-authorizations.
• Enters data and processes patient charges; reconciles charges as needed.
• Assembles and files patient charts; ensures data completeness and signatures.
• Coordinates testing with other hospital departments; arranges patient transportation.
• Maintains office equipment and supplies; handles medical supplies as directed.

Skills

Customer service

Interpersonal skills

Communication

Organization

Time management

Typing 60 wpm

Math skills

Attention to detail

Confidentiality

Fast-paced environment

Teamwork

Education

High School Diploma or GED

Associate’s degree preferred

Tools

Microsoft Office

Job description

Healogics is seeking a Patient Navigator to support front office functions at our outpatient wound care center. You will greet patients, verify insurance, schedule appointments, coordinate testing, and enter charges while ensuring accuracy and confidentiality.

Minimum two years of office administration experience (medical setting preferred); HS diploma or GED required. Strong Microsoft Office skills and typing ability are essential in a fast-paced environment.