Patient Navigator & Front Desk Coordinator

Healogics Wound Care & Hyperbaric Services LLC; Louisville (KY); On-site; USD 2,454,000 - 3,017,000; Full time

Job summary

Healogics Wound Care & Hyperbaric Services LLC seeks a Patient Navigator to manage front office functions and support smooth operation of outpatient wound care centers. You will handle scheduling, patient communications, and provider coordination, ensuring accurate insurance verification and data entry for services rendered.

The role requires 2+ years of medical office experience, strong organizational skills, and proficiency with Microsoft Office.

Qualifications

• High School Diploma or GED; Associate’s degree preferred
• Minimum of two (2) years office administration experience, preferably in a medical setting
• Prior medical coding experience preferred

Responsibilities

• Coordinates with Center leadership to maximize daily patient census.
• Actively participates in staff meetings to support key functions within the Center.
• Greets patients and other visitors, answers and routes calls to appropriate staff.
• Maintains all patient communication needs including scheduling, rescheduling, and appointment reminders.
• Also works and schedules for provider, according to the care continuum model.
• Obtains and verifies patient insurance information, to include pre-certifications and pre-authorizations for services and enters data in appropriate databases.
• Collects and enters patient charges in databases.
• Verifies and reconciles charges as directed, prepares monthly patient survey data and appropriate documentation, then transmits to providers.
• Assembles new patient charts, maintains and files existing patient charts, and spot checks charts for data completeness and signatures.
• Coordinates/schedules ancillary testing with other hospital departments.
• Arranges for patient transportation as needed.
• Maintains office equipment and supplies as needed, and medical supplies as directed.
• Performs other duties as required.

Skills

Typing 60 wpm

Microsoft Office

Communication

Attention to detail

Confidentiality

Teamwork

Education

High School Diploma or GED

Associate degree preferred

Tools

Microsoft Office

Job description

Healogics Wound Care & Hyperbaric Services LLC seeks a Patient Navigator to manage front office functions and support smooth operation of outpatient wound care centers. You will handle scheduling, patient communications, and provider coordination, ensuring accurate insurance verification and data entry for services rendered.

The role requires 2+ years of medical office experience, strong organizational skills, and proficiency with Microsoft Office.