Outpatient Front Office & Scheduling Specialist

Healogics, LLC.; Town of Florida (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Healogics is seeking a Patient Navigator to support the front office and ensure smooth operation of our outpatient wound care center. The role focuses on scheduling, billing data entry, patient communication, and coordinating testing with hospital departments.

Ideal candidates will have a High School Diploma or GED, 2+ years of office experience (medical setting preferred) and strong Microsoft Office skills, with excellent writing and interpersonal abilities.

Qualifications

• High School Diploma or GED; Associate’s degree preferred.
• Minimum of two years of office administration experience, preferably in a medical setting; prior medical coding preferred.

Responsibilities

• Greet patients and visitors; answer and route calls to staff.
• Schedule, reschedule, and send appointment reminders; coordinate provider schedules.
• Obtain and verify patient insurance information; enter data in databases.
• Enter patient charges; verify and reconcile charges; prepare monthly survey data.
• Assemble and file patient charts; maintain data completeness and signatures.
• Coordinate/schedule ancillary testing with hospital departments; arrange transportation as needed.

Skills

Customer service

Interpersonal skills

Communication skills

Time management

Confidentiality

Team player

Multi-tasking

Typing 60 wpm

Education

High school diploma or GED

Associate’s degree preferred

Tools

Microsoft Office

Job description

Healogics is seeking a Patient Navigator to support the front office and ensure smooth operation of our outpatient wound care center. The role focuses on scheduling, billing data entry, patient communication, and coordinating testing with hospital departments.

Ideal candidates will have a High School Diploma or GED, 2+ years of office experience (medical setting preferred) and strong Microsoft Office skills, with excellent writing and interpersonal abilities.