Patient Navigator & Care Coordination Specialist

6010 Mass General Brigham Community Physicians, Inc.; Danvers (MA); Hybrid; USD 31,000 - 44,000; Full time

Job summary

Mass General Brigham Community Physicians, Inc. is seeking a Patient Navigator to work with patients, families, and healthcare providers to streamline care and improve outcomes.

You will advocate for patients, coordinate appointments and follow-ups, connect patients with community resources, and educate them about conditions and self-care. The role is full-time with a hybrid schedule in Danvers, MA, with a pay range of $22.22–$31.71 per hour.

Qualifications

• Bachelor's degree in a related field required; experience may substitute for degree.
• 1+ years of patient-facing or community health experience preferred.

Responsibilities

• Advocate for patients and families in care planning.
• Serve as liaison between patients, providers, and stakeholders.
• Coordinate patient care services, appointments and follow-ups.
• Assist patients in understanding and adhering to care plans.
• Connect patients with community resources and financial assistance.
• Educate patients about conditions, treatments, and self-care.
• Ensure patients are informed and empowered to participate in decisions.
• Maintain accurate documentation of interactions, care plans, and referrals.

Skills

Communication skills

Interpersonal skills

Time management

Collaboration

Patient advocacy

Healthcare resources knowledge

Education

Bachelor's degree in related field

Tools

EHR

Case management software

Job description

Mass General Brigham Community Physicians, Inc. is seeking a Patient Navigator to work with patients, families, and healthcare providers to streamline care and improve outcomes.

You will advocate for patients, coordinate appointments and follow-ups, connect patients with community resources, and educate them about conditions and self-care. The role is full-time with a hybrid schedule in Danvers, MA, with a pay range of $22.22–$31.71 per hour.