Hybrid Patient Navigator & Care Coordination Specialist

6010 Mass General Brigham Community Physicians, Inc.; Brookline (MA); Hybrid; USD 30,000 - 43,000; Full time

Job summary

Mass General Brigham Community Physicians, Inc. is seeking a Patient Navigator to work on-site approximately four days per week at our Chestnut Hill practice.

You will coordinate with patients, families, and clinicians to navigate the healthcare system and improve patient outcomes. The role requires a Bachelor's degree in a related field and at least 1 year of experience in social work, community health or case management.

Qualifications

• Bachelor's Degree in related field required or equivalent experience.
• 1+ years of experience in social work, community health, case management or related field.

Responsibilities

• Advocate for patients and families, ensuring needs are considered in care planning.
• Serve as liaison between patients, healthcare providers and stakeholders.
• Collaborate with interdisciplinary team to coordinate care services, appointments and follow-up.
• Assist patients in understanding and adhering to care plans.
• Identify and connect patients with healthcare and community resources.
• Educate patients and families about conditions, treatments and self-care.
• Ensure patients participate in healthcare decisions.

Skills

Communication skills

Interpersonal skills

Collaboration

Organization

Time management

EHR familiarity

Case management software

Education

Bachelor's Degree in related field

Tools

Electronic health records

Case management software

Job description

Mass General Brigham Community Physicians, Inc. is seeking a Patient Navigator to work on-site approximately four days per week at our Chestnut Hill practice.

You will coordinate with patients, families, and clinicians to navigate the healthcare system and improve patient outcomes. The role requires a Bachelor's degree in a related field and at least 1 year of experience in social work, community health or case management.