Patient Care Navigator & Care Coordination Pro

Mass General Brigham Community Physicians, Inc.; Danvers (MA); Hybrid; USD 31,000 - 44,000; Full time

Job summary

Mass General Brigham Community Physicians, Inc. in Danvers, MA seeks a patient navigator to work with patients, families, and clinicians to coordinate care and resources for better outcomes.

You will educate patients about conditions and treatment options, document plans, liaise across disciplines, and connect patients with community services. Hybrid schedule: 1 remote day and 4 in-office days at 194 North Street, Danvers.

Qualifications

• Bachelor's Degree required; relevant experience may be considered in lieu of degree.
• 1+ year of patient-facing or community health experience preferred.
• Strong knowledge of healthcare resources and community services.

Responsibilities

• Advocate for patients and families in care planning.
• Liaise between patients, providers, and other stakeholders.
• Coordinate patient care services, appointments, and follow-up plans.
• Educate patients on conditions, treatments, and self-care.
• Document patient interactions, plans, and referrals.

Skills

Patient advocacy

Interpersonal communication

Care coordination

Time management

Education

Bachelor's degree in related field

Tools

Electronic health records

Case management software

Job description

Mass General Brigham Community Physicians, Inc. in Danvers, MA seeks a patient navigator to work with patients, families, and clinicians to coordinate care and resources for better outcomes.

You will educate patients about conditions and treatment options, document plans, liaise across disciplines, and connect patients with community services. Hybrid schedule: 1 remote day and 4 in-office days at 194 North Street, Danvers.