Patient Navigator & Care Coordination

1103 Team Member Services; Town of Florida (NY); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks Paid Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Florida is seeking a full-time Front Office/Medical Office Assistant to support patient coordination, scheduling, and insurance verification in a clinical setting.

Responsibilities include accurate documentation of patient history, data entry, and coordinating with physicians and staff to ensure smooth patient flow. Strong MS Office skills and willingness to learn are required for a thriving team environment.

Qualifications

• Good medical knowledge to assist providers during patient coordination of care.
• Ability to communicate effectively with diverse staff and patients.
• Good verbal and written communication skills.
• Ability to work independently and in a team.
• Ability to educate patients and families.
• Strong organizational and time-management skills.
• Proficient in MS Office applications.
• Ability to adapt to change and handle demanding situations.
• Experience with insurance authorizations and preauthorizations.
• Competent in secretarial, typing and reception tasks.

Responsibilities

• Keeps accurate, legible documentation of patient past medical history, medications, and clinical history for patients.
• Collects data and records it in the required spreadsheet format daily.
• Performs front office responsibilities, including scheduling, verification, and authorization for patients.
• Maintains current knowledge of insurance requirements for surgery.
• Communicates effectively with front desk staff to ensure efficient patient flow.
• Participates in marketing efforts for promotion of patients.
• Maintains and provides organized information to patients and families regarding scheduling, appointments, nutritional requirements, and insurance processes.
• Other duties as assigned.

Skills

Medical knowledge

Communication skills

Team collaboration

Education patients

Organization

Microsoft Excel

Insurance authorization

Education

Associate

High School Diploma

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

AdventHealth in Florida is seeking a full-time Front Office/Medical Office Assistant to support patient coordination, scheduling, and insurance verification in a clinical setting.

Responsibilities include accurate documentation of patient history, data entry, and coordinating with physicians and staff to ensure smooth patient flow. Strong MS Office skills and willingness to learn are required for a thriving team environment.