Clinical Admissions & Referral Navigator

adventhealth; Westchase (FL); On-site; USD 2,452,000 - 3,923,000; Full time

Job summary

AdventHealth in Tampa, FL is seeking a full-time Admissions/Administrative specialist to coordinate patient admissions and maintain accurate electronic medical records. You will support clinical staff, schedule nurse visits, and manage data entry and consents with a patient-centered approach.

The role requires strong communication, proficiency in Microsoft Office, and knowledge of medical terminology. On-site work in a supportive team environment with ongoing training and development

Qualifications

• Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively.
• Knowledge of electronic medical record.
• Ability to complete Hospice of the Comforter Orientation and Training.
• Knowledge of intermediate to advanced Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Knowledge of medical terminology.
• Ability to think critically regarding admission process.

Responsibilities

• Communicates information to and from clinical staff regarding the patient and updates patient records.
• Orders special equipment or supplies as requested by clinical staff.
• Updates the patient record throughout the admission process.
• Updates and checks scheduler systems to ensure appointments are scheduled appropriately.
• Tracks and updates pending patient admissions log by contacting patients or referral sources to schedule nurse visits for admission.
• Participates in staff meetings, department meetings, in-services, and related activities.
• Attends educational and developmental seminars and meetings as deemed appropriate.
• Creates daily triage reports and emails respective individuals regarding new patient admissions and referral outcomes.
• Obtains consents or provides information to patients’ family members visiting the facilities as needed.
• Provides telephonic support to patient referral sources to initiate patient admission.
• Initiates patient records and documents demographic information, condition, referral source, location, and other pertinent data in EMR and logs.
• Dispatches a clinical provider to assess the patient and begin the admission process and development of the plan of care.
• Performs other duties as assigned.

Skills

English communication

EMR knowledge

Microsoft Office

Medical terminology

Critical thinking

Education

High school diploma or equivalent

Associate degree preferred

Tools

Electronic Medical Records

Job description

AdventHealth in Tampa, FL is seeking a full-time Admissions/Administrative specialist to coordinate patient admissions and maintain accurate electronic medical records. You will support clinical staff, schedule nurse visits, and manage data entry and consents with a patient-centered approach.

The role requires strong communication, proficiency in Microsoft Office, and knowledge of medical terminology. On-site work in a supportive team environment with ongoing training and development