Patient Liaison

ECLARO; Oak Park (IL); Sur place; USD 32 000 - 43 000; Plein temps

Avantages offerts par ce poste

401k Retirement Savings Plan

Pretax Commuter Benefits

Medical, Dental & Vision Insurance

Résumé du poste

ECLARO is seeking a Patient Liaison in Oak Park, IL to engage with patients, families and clinical teams, delivering a positive patient experience. The role emphasizes hospitality, excellent communication, and proactive service recovery in a healthcare setting.

Responsibilities include guest relations across the hospital, addressing service recovery opportunities, and supporting patient experience initiatives while maintaining professionalism and empathy.

Qualifications

• Guest relations, hospitality, or patient-facing background engaging with patients and families in healthcare.
• Excellent communication, de-escalation, and proactive patient experience.
• Professionalism, empathy and strong interpersonal skills.

Responsabilités

• Engage with patients and families across the hospital.
• Address service recovery opportunities and support patient experience initiatives.
• Demonstrate professionalism, empathy, and strong interpersonal skills.

Connaissances

Guest relations

Hospitality

Customer service

Patient-facing

Description du poste

Job Number: 26-01889

Progress on your journey to success! ECLARO is currently recruiting for a Patient Liaison in the Oak Park, IL area for one of our clients.

ECLARO's client is a leading provider of healthcare workforce software and solutions. If you're up to the challenge, then take a chance at this rewarding opportunity!

Position Overview

• Strong guest relations, hospitality, customer service, or patient-facing background who can effectively engage with patients, families, and clinical teams in a healthcare environment.
• Possess excellent communication skills, strong customer service instincts, the ability to de-escalate concerns, and a proactive approach to creating a positive patient experience.

Qualifications

• Round throughout the hospital and engage with patients and families.
• Address service recovery opportunities and ___
• Support patient experience initiatives and help improve overall satisfaction.
• Demonstrate professionalism, empathy, and strong interpersonal skills.

Pay Rate: $26.66/Hour

Shift: Day 5x8-Hour (09:30 - 18:00); Duration: 26 weeks

Benefits

• 401k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO

Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.