Patient Intake & Scheduling Specialist

NYU Langone Hospitals; New York (NY); Hybrid; USD 34,000 - 41,000; Full time

Benefits offered by this job

Comprehensive benefits

Career growth opportunities

Training and development

Job summary

NYU Langone Health Faculty Group Practice is seeking a dedicated Front Desk/Administrative Assistant to support patient access and scheduling in a fast-paced clinical setting. You will greet patients, answer calls, schedule visits, process referrals, and coordinate with physicians and staff.

The role requires strong organization, excellent communication, and proficiency with EPIC and MyChart, while following HIPAA procedures to protect patient information and ensure a high level of service.

Qualifications

• High School Diploma required.
• Excellent organizational and communication skills.
• Light, accurate keyboarding and computer skills.

Responsibilities

• Greet patients and answer calls; schedule appointments.
• Process authorizations and referrals; manage messages and faxes.
• Support physician and staff with front-end administrative tasks.
• Maintain HIPAA-compliant handling of patient information.
• Provide accurate information and route inquiries to appropriate staff.

Skills

Organizational skills

Interpersonal skills

Verbal communication

Written communication

Customer service

Keyboarding

Education

High School Diploma

Tools

EPIC

MyChart

Job description

NYU Langone Health Faculty Group Practice is seeking a dedicated Front Desk/Administrative Assistant to support patient access and scheduling in a fast-paced clinical setting. You will greet patients, answer calls, schedule visits, process referrals, and coordinate with physicians and staff.

The role requires strong organization, excellent communication, and proficiency with EPIC and MyChart, while following HIPAA procedures to protect patient information and ensure a high level of service.