Patient Access & Scheduling Specialist

NYU Langone Hospitals; Bethpage, Northern (NY, KY); Hybrid; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Hospital - Long Island is seeking a Secretary I - Intake/Scheduler, FGP - Bethpage to handle front-end administrative duties, greet patients, answer calls, and schedule appointments within the Faculty Group Practice system. The role supports practice operations and requires strong organizational and customer service skills.

The position focuses on intake tasks, scheduling, authorizations, and communications with patients, physicians, and staff, ensuring smooth patient access and

Qualifications

• High School Diploma required.
• Excellent organizational, interpersonal and verbal and written communications skills.
• Strong customer service orientation required.

Responsibilities

• Greet patients and answer calls to schedule appointments.
• Schedule patient visits and coordinate with providers.
• Obtain authorizations for services and route messages as needed.
• Maintain physician calendars and manage Epic-related documentation.

Skills

Organizational skills

Interpersonal skills

Verbal communication

Customer service

Education

High School Diploma

Tools

Word processing

Spreadsheets

Database

Internet applications

Job description

NYU Langone Hospital - Long Island is seeking a Secretary I - Intake/Scheduler, FGP - Bethpage to handle front-end administrative duties, greet patients, answer calls, and schedule appointments within the Faculty Group Practice system. The role supports practice operations and requires strong organizational and customer service skills.

The position focuses on intake tasks, scheduling, authorizations, and communications with patients, physicians, and staff, ensuring smooth patient access and