Medical Front Desk & Scheduling Secretary I

NYU Langone Health; New York (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Health seeks a Faculty Group Practice Secretary I-Intake/Scheduling to support front-end operations. You will greet patients, answer calls, schedule appointments, and handle administrative duties within the NYU Langone Health system.

The role emphasizes patient experience, HIPAA compliance, and collaboration with physicians, nurses, and office staff to ensure efficient access and care coordination. Training in registration and office policies is provided.

Qualifications

• High School Diploma required.
• Excellent organizational and interpersonal skills.
• Strong customer service orientation and communication ability.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Reviews confirmations and waitlists; communicates with patients about visits.
• Answers calls, takes messages, and routes inquiries to the right contact.

Skills

Scheduling

Customer service

Phone and email support

HIPAA compliance

Education

High School Diploma

Tools

EPIC

MyChart

Job description

NYU Langone Health seeks a Faculty Group Practice Secretary I-Intake/Scheduling to support front-end operations. You will greet patients, answer calls, schedule appointments, and handle administrative duties within the NYU Langone Health system.

The role emphasizes patient experience, HIPAA compliance, and collaboration with physicians, nurses, and office staff to ensure efficient access and care coordination. Training in registration and office policies is provided.