Patient Access & Scheduling Specialist

NYU Langone Health; Village of Patchogue (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Hospital—Long Island is seeking a Secretary I - Intake/Scheduler to handle front-end administrative tasks, greet patients, and schedule appointments in a fast-paced practice setting.

The role emphasizes coordination with physicians, nurses and staff, patient communication, and adherence to privacy and service standards to ensure timely care and a positive patient experience.

Qualifications

• High School Diploma required; strong customer service and communication skills.
• Proficiency with word processing, spreadsheets, databases and internet apps.
• Light keyboarding skills and ability to multitask in a busy office.
• Teamwork oriented with attention to accuracy and confidentiality.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Obtains authorizations for services as needed.
• Answers calls and takes messages; routes to the right contact.
• Maintains physician calendars and sends calendar invites.
• Releases medical records per policies and HIPAA.
• Promotes patient access and uses MyChart.
• Reviews waitlists and reschedules as needed.

Skills

Organizational skills

Interpersonal skills

Verbal and written communication

Customer service

Education

High School Diploma

Job description

NYU Langone Hospital—Long Island is seeking a Secretary I - Intake/Scheduler to handle front-end administrative tasks, greet patients, and schedule appointments in a fast-paced practice setting.

The role emphasizes coordination with physicians, nurses and staff, patient communication, and adherence to privacy and service standards to ensure timely care and a positive patient experience.