Patient Intake & Scheduling Coordinator

NYU Langone Health; New York (NY); On-site; USD 51,000 - 63,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

NYU Langone Health seeks a Secretary I-Intake/Scheduler to manage scheduling for visits, treatments, and procedures, and to coordinate with physicians, nurses, and staff for a seamless patient experience.

The role requires strong organizational and communication skills, familiarity with EPIC EMR and MyChart, and 1–3 years of relevant experience. Includes responsibilities in patient access, authorization, and documentation within a busy clinical setting.

Qualifications

• High School Diploma required.
• Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation.
• Basic knowledge of word processing, spreadsheet, database and Internet applications.
• Light, accurate keyboarding skills required.
• 1–3 years experience preferred.

Responsibilities

• Schedules appointments for visits, treatments, and procedures; reviews confirmations and waitlists; communicates instructions to patients.
• Obtains authorizations where needed; answers calls and routes messages.
• Prepares standard letters and forms; provides administrative physician and practice support.
• Supports patient access activities and greets patients, collects information, and directs requests to proper contacts.
• Maintains professional relationships with physicians, nurses, and staff; prioritizes assignments to meet deadlines.

Skills

Organizational skills

Interpersonal skills

Verbal and written communication

Customer service

Education

High School Diploma

Tools

Epic EMR

MyChart

MS Word

MS Excel

Job description

NYU Langone Health seeks a Secretary I-Intake/Scheduler to manage scheduling for visits, treatments, and procedures, and to coordinate with physicians, nurses, and staff for a seamless patient experience.

The role requires strong organizational and communication skills, familiarity with EPIC EMR and MyChart, and 1–3 years of relevant experience. Includes responsibilities in patient access, authorization, and documentation within a busy clinical setting.