Patient Intake & Scheduling Specialist

NYU Grossman School of Medicine; New York (NY); On-site; USD 37,000 - 41,000; Full time

Job summary

NYU Grossman School of Medicine in New York seeks a Faculty Group Practice Secretary I - Intake/Sched to support front-end operations, greet patients, answer calls, schedule appointments, and handle administrative duties.

The role requires strong organizational and communication skills, proficiency with scheduling software, and a commitment to patient experience. NYU Langone Health offers a comprehensive benefits package and a collaborative environment.

Qualifications

• High School Diploma required with strong organizational and communication skills.
• Excellent interpersonal and verbal/written communication abilities.
• Ability to manage multiple tasks with accuracy in a busy clinic setting.

Responsibilities

• Schedules appointments for visits and procedures, and manages waitlists.
• Answers calls, takes messages, and routes to the appropriate contact.
• Obtains authorizations for services as needed and handles administrative tasks.
• Greet patients, assist with access and registrations, and promote patient experience.
• Documents, HIPAA compliance, and maintains accurate records in the EMR.

Skills

Customer service orientation

Verbal and written communication

Organizational skills

Interpersonal skills

Attention to detail

Education

High School Diploma

Tools

Scheduling software

Job description

NYU Grossman School of Medicine in New York seeks a Faculty Group Practice Secretary I - Intake/Sched to support front-end operations, greet patients, answer calls, schedule appointments, and handle administrative duties.

The role requires strong organizational and communication skills, proficiency with scheduling software, and a commitment to patient experience. NYU Langone Health offers a comprehensive benefits package and a collaborative environment.