Patient Intake & Scheduling Coordinator

NYU Langone; New York (NY); Hybrid; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Health seeks a Secretary I-Intake/Scheduler in Brooklyn, Hematology Oncology. The role supports front-end operations by greeting patients, answering calls, scheduling appointments, and handling administrative duties to ensure smooth clinic flow.

The position requires a High School Diploma and strong organizational and communication skills. Candidates should be able to manage multiple tasks, maintain patient confidentiality, and coordinate with providers and MyChart/EPIC to support

Qualifications

• High School Diploma required.
• Excellent organizational, interpersonal and verbal and written communication skills.
• Strong customer service orientation.
• Ability to complete multiple tasks efficiently in a team work environment.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Answers calls and takes messages; routes to appropriate contact.
• Obtains authorizations for services as needed.
• Communicates scheduling instructions and prepares patients for upcoming visits.
• Maintains patient information with confidentiality and HIPAA compliance.

Skills

Organizational skills

Interpersonal skills

Verbal communication

Written communication

Customer service

Keyboarding

Education

High School Diploma

Tools

EPIC

MyChart

Job description

NYU Langone Health seeks a Secretary I-Intake/Scheduler in Brooklyn, Hematology Oncology. The role supports front-end operations by greeting patients, answering calls, scheduling appointments, and handling administrative duties to ensure smooth clinic flow.

The position requires a High School Diploma and strong organizational and communication skills. Candidates should be able to manage multiple tasks, maintain patient confidentiality, and coordinate with providers and MyChart/EPIC to support