Patient Intake & Referral Coordinator

Granite VNA, Inc.; Concord (NH); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Competitive compensation

Paid visits & travel

Mileage reimbursement

Health & dental insurance

Earned Time Off

401(k) match

Employee Assistance Program

Education opportunities

AI-powered documentation tools

Apparel stipend

Job summary

Granite VNA, Inc. in Concord, NH seeks an Intake Assistant to support patient intake for Home Care and Hospice. You will respond to inquiries, enter referrals into the EMR, and coordinate with Concord Hospital referrals.

This in-office role follows a Mon-Wed schedule from 8:00 AM to 4:30 PM and pays $21.00–$25.00 per hour. The position requires attention to detail, data-entry proficiency, and strong communication skills to ensure accurate documentation, privacy compliance, and smooth referral

Qualifications

• Proficient data entry and accurate documentation.
• Excellent written and spoken communication.
• Familiarity with medical terminology.
• Ability to handle sensitive patient information per HIPAA.

Responsibilities

• Enter new referrals from Concord Hospital into Referral Manager and EMR.
• Enter resumptions of care accurately and timely.
• Attach referrals to the Patient Medical Record.
• Fax Prehab referrals to appropriate agencies.
• Enter verbal orders accurately and timely.
• Enter pending referrals into Referral Manager.
• Maintain knowledge of contracts and insurance for initial authorization.
• Manage Granite VNA referral email group.
• Daily reconciliation of Concord Hospital dischargers and transfers.

Skills

Data entry

Attention to detail

Communication skills

Customer service

Medical terminology

Education

Associates degree or High School Diploma

Tools

MS Office (Word & Excel)

Job description

Granite VNA, Inc. in Concord, NH seeks an Intake Assistant to support patient intake for Home Care and Hospice. You will respond to inquiries, enter referrals into the EMR, and coordinate with Concord Hospital referrals.

This in-office role follows a Mon-Wed schedule from 8:00 AM to 4:30 PM and pays $21.00–$25.00 per hour. The position requires attention to detail, data-entry proficiency, and strong communication skills to ensure accurate documentation, privacy compliance, and smooth referral