Intake Coordinator - Home Care & Hospice

Granite VNA; Concord (NH); Hybrid; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

AI-powered documentation tools

Job summary

Granite VNA is seeking an Intake Assistant in Concord, NH to support patient intake for Home Care and Hospice. You will answer inquiries, coordinate referrals, and ensure accurate entry into EMR systems.

The role emphasizes attention to detail, excellent communication, and the ability to manage multiple tasks in a fast-paced office setting. In-office schedule is Monday through Wednesday, 8:00 AM to 4:30 PM.

Qualifications

• Associates degree or High School Diploma with equivalent work experience.
• Excellent data entry accuracy and attention to detail.
• Strong communication and customer service abilities.
• Proficiency with MS Office (Word and Excel) and basic computer skills.
• Familiarity with medical terminology preferred.

Responsibilities

• Enter all information for new referrals from Concord Hospital into Referral Manager and EMR.
• Enter resumptions of care data accurately and timely.
• Attach referrals to Patient Medical Records correctly.
• Fax Prehab referrals to appropriate agencies.
• Enter verbal orders promptly and accurately.
• Maintain and manage the Granite VNA referral email group.
• Coordinate daily reconciliation of Concord Hospital discharges and transfers with liaison and event codes.

Skills

Data entry

Attention to detail

Customer service

Communication skills

Medical terminology

Multi-tasking

Education

Associate degree or HS diploma with equivalent experience

Tools

MS Office (Word & Excel)

Job description

Granite VNA is seeking an Intake Assistant in Concord, NH to support patient intake for Home Care and Hospice. You will answer inquiries, coordinate referrals, and ensure accurate entry into EMR systems.

The role emphasizes attention to detail, excellent communication, and the ability to manage multiple tasks in a fast-paced office setting. In-office schedule is Monday through Wednesday, 8:00 AM to 4:30 PM.