Admissions & Office Coordinator: Seamless Intake & Admin

Sweetwater Care; Bozeman (MT); On-site; USD 40,000 - 55,000; Full time

Job summary

Granite Peak Home Health is seeking an Admissions & Office Coordinator to manage client intake and support daily office operations. This dual role ensures a smooth referral to service process and accurate record keeping.

The ideal candidate is highly organized with strong communication, capable of handling intake documentation, coordinating with clinical staff, and maintaining HIPAA-compliant records. Previous home health or medical office experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Experience in home health or medical office administration preferred.
• Knowledge of Medicare, Medicaid, and private insurance guidelines for home health services.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in EHR and medical software.
• Familiarity with HIPAA regulations and patient confidentiality.

Responsibilities

• Receive and process patient referrals from hospitals, physicians, case managers, and other sources.
• Verify insurance eligibility, benefits, and authorization requirements.
• Gather and document patient demographics, medical history, and physician orders.
• Coordinate with clinical staff to schedule initial assessments and services.
• Maintain communication with patients, families, and referral sources about the admission process.
• Ensure all required documentation is completed and submitted per agency policies and regulatory requirements.
• Maintain accurate and organized patient intake records.
• Participate in team meetings and contribute to process improvements.
• Perform general clerical duties, including data entry, filing, and document management.
• Answer and direct phone calls, emails, and other communications professionally.
• Process accounts payable, including vendor invoice payments.
• Establish, maintain, process, and update files, records, and other documents.
• Assist in preparing reports, presentations, and correspondence.
• Handle private pay billing, including processing claims, collections, and payment posting.
• Perform other related tasks as assigned.

Skills

Organizational skills

Communication skills

Attention to detail

HIPAA familiarity

Education

High school diploma or equivalent

Tools

EHR software

Job description

Granite Peak Home Health is seeking an Admissions & Office Coordinator to manage client intake and support daily office operations. This dual role ensures a smooth referral to service process and accurate record keeping.

The ideal candidate is highly organized with strong communication, capable of handling intake documentation, coordinating with clinical staff, and maintaining HIPAA-compliant records. Previous home health or medical office experience is preferred.