Patient Intake & Front Desk Specialist

MercyOne; Des Moines (IA); On-site; USD 32,000 - 46,000; Full time

Job summary

A healthcare provider in Des Moines is seeking a Receptionist for Internal Medicine to perform administrative duties related to the patient intake process. The ideal candidate will manage patient check-ins, answer phone calls, schedule appointments, and ensure accurate patient information is collected. A high school diploma is preferred along with proficiency in Microsoft Office. This role offers a full-time shift of 40 hours per week. Join us in delivering compassionate, person-centered care.

Qualifications

• Proficiency in reading and interpreting business documents.
• Ability to perform basic arithmetic operations.
• Capable of solving practical problems.

Responsibilities

• Perform patient check-in and complete necessary paperwork.
• Answer phone calls and direct them appropriately.
• Schedule appointments following office guidelines.
• Manage patient check-out duties, including pricing services.

Skills

Language Ability

Math Ability

Problem Solving

Computer Skills

Education

High school diploma or equivalent preferred

Tools

Microsoft Office Suite

Job description

A healthcare provider in Des Moines is seeking a Receptionist for Internal Medicine to perform administrative duties related to the patient intake process. The ideal candidate will manage patient check-ins, answer phone calls, schedule appointments, and ensure accurate patient information is collected. A high school diploma is preferred along with proficiency in Microsoft Office. This role offers a full-time shift of 40 hours per week. Join us in delivering compassionate, person-centered care.