Bilingual Front Desk & Patient Access Specialist I

Primary Health Care, Inc (PHC); Des Moines (IA); On-site; USD 21,352 - 32,029; Full time

Benefits offered by this job

Competitive base pay

401(k) match

Comprehensive benefits package

Mileage reimbursement

Job summary

A community health organization in Des Moines seeks a Bilingual Patient Access Representative I to provide excellent customer service at the University Clinic. This role involves patient registration, managing cash transactions, and verification of insurance coverage. Ideal candidates have a year in healthcare or two years in customer service, with strong communication and problem-solving skills. The position offers competitive pay and valuable benefits, including training and development opportunities.

Qualifications

• Minimum 1 year healthcare experience or 2 years in customer service.
• Bilingual Spanish/English communication skills are preferred.
• Strong interpersonal skills for diverse individuals.

Responsibilities

• Serve as the first contact for patients and visitors.
• Register patients and verify insurance coverage.
• Support revenue cycle and assist patients with payments.

Skills

Customer service skills

Verbal communication

Problem-solving

Computer proficiency

Attention to detail

Education

Associate degree in a related field

Tools

Microsoft Office

Job description

A community health organization in Des Moines seeks a Bilingual Patient Access Representative I to provide excellent customer service at the University Clinic. This role involves patient registration, managing cash transactions, and verification of insurance coverage. Ideal candidates have a year in healthcare or two years in customer service, with strong communication and problem-solving skills. The position offers competitive pay and valuable benefits, including training and development opportunities.