Patient Access Specialist - Front Desk & Scheduling

Entertimeonline; Winterset (IA); On-site; USD 22,000 - 33,000; Full time

Job summary

Madison Health in Winterset, IA is hiring for a full-time front desk receptionist who greets patients, verifies demographic and insurance information, collects copays and payments, and schedules appointments. You will answer phones, transfer calls, and manage mail while maintaining a courteous, professional demeanor.

Requirements include a high school diploma, basic computer and 10-key calculator skills, and strong English communication.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Six months in customer service or medical office preferred.
• Skills: Excellent English oral communication and professional telephone manner.
• Other: 10-key calculator proficiency; basic computer skills.

Responsibilities

• Greet patients and verify demographic and insurance information.
• Collect copays and time-of-service payments.
• Schedule appointments and handle cancellations.
• Answer calls and route messages; manage mail and cash drawers.

Skills

Customer service

Oral communication

English proficiency

Telephone etiquette

Education

High school diploma or equivalent

Tools

10-key calculator

Basic computer skills

Job description

Madison Health in Winterset, IA is hiring for a full-time front desk receptionist who greets patients, verifies demographic and insurance information, collects copays and payments, and schedules appointments. You will answer phones, transfer calls, and manage mail while maintaining a courteous, professional demeanor.

Requirements include a high school diploma, basic computer and 10-key calculator skills, and strong English communication.