Medical Front Desk: Prior Authorization & Patient Care

Medical Associates; Ypsilanti (MI); On-site; USD 22,000 - 25,000; Full time

Job summary

Medical Associates is seeking a friendly, professional Medical Receptionist for a full-time position in Michigan. The role involves greeting patients, answering calls, scheduling appointments, and front-desk duties with HIPAA-compliant data handling.

Ideal candidates have 1–2 years of medical front-office experience, familiarity with EMR and MS Office, and Prior Authorization experience. Pay is $16–$18 per hour based on experience, for 30+ hours per week.

Qualifications

• High School Diploma or GED.
• 1–2 years of medical customer service/administrative experience.
• Prior Authorization experience required.

Responsibilities

• Greet patients in person and on the phone in a friendly, professional manner.
• Answer calls, triage, and route messages.
• Schedule appointments and maintain the EMR calendar.
• Obtain photo IDs and insurance cards; maintain reception area.
• Collect payments and explain the practice's payment policy.
• Maintain patient charts and HIPAA documentation.
• Coordinate patient flow with back-office staff.
• Ensure front desk coverage per schedule.

Skills

Customer service

Prior Authorization

Education

High School Diploma or GED

Tools

Microsoft Office

EMR

Job description

Medical Associates is seeking a friendly, professional Medical Receptionist for a full-time position in Michigan. The role involves greeting patients, answering calls, scheduling appointments, and front-desk duties with HIPAA-compliant data handling.

Ideal candidates have 1–2 years of medical front-office experience, familiarity with EMR and MS Office, and Prior Authorization experience. Pay is $16–$18 per hour based on experience, for 30+ hours per week.