Medical Office Assistant I/Financial Counselor/HIS Clerk

Family Health Care; Big Rapids (MI); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Family Health Care in Big Rapids, MI seeks a full-time front desk receptionist to welcome patients and visitors, manage calls, and assist with scheduling. The role demands HIPAA awareness and a friendly, organized approach to patient flow.

You will be the first point of contact, ensuring a positive experience for everyone who enters the health center. The position requires a high school diploma, computer experience, and at least one year in a medical office setting.

Qualifications

• High School diploma or GED
• Computer experience
• One-year work experience, preferably in a medical office setting
• Knowledge of medical terminology preferred
• Experience preferred

Responsibilities

• Greets patients and visitors
• Answers telephone, screens calls, takes complete and accurate messages
• Follows office-scheduling procedures to book, coordinate and reschedule patient appointments
• Knowledgeable of HIPAA

Skills

Customer service

Communication

Education

High School diploma or GED

Tools

Computer experience

Job description

We are looking for someone with great customer service skills to be the first point of contact for all patients and visitors who come into our health center. This position is responsible for helping to organize and facilitate effective patient flow while ensuring each person has a positive experience.

Description:

• Greets patients and visitors
• Answers telephone, screens calls, takes complete and accurate messages
• Follows office-scheduling procedure to book, coordinate and reschedule patient appointments
  
• Knowledgeable of HIPAA

Qualifications:

• High School diploma or GED
• Computer experience
• One-year work experience, preferably in a medical office setting
• Knowledge of medical terminology preferred
• Experience preferred

Location: Big Rapids, MI

Exempt/Non-Exempt: Non-Exempt

Benefits: Full benefits package

Employment Type: Full Time

Family Health Care is an Equal Opportunity Employer.