Patient-Focused Rehab Services Admin & Scheduler

Sturdy Health; Attleboro (MA); On-site; USD 53,612,000 - 80,977,000; Full time

Job summary

Sturdy Memorial Hospital in Attleboro, MA is seeking an Administrative Assistant for Rehab Services (Physical, Occupational, and Speech Therapy). You will be the primary contact for patients, handle calls, schedule appointments, verify insurance authorizations, and support the therapy team in a fast-paced environment.

The ideal candidate has at least one year of healthcare administrative experience, strong communication, and proficiency with EMR and scheduling software.

Qualifications

• Minimum of one year of previous experience as a Medical Administrative Assistant/Secretary in a healthcare practice (therapy/rehab dept, physicians practice or other clinic environment).
• Excellent communication, organization and multitasking skills.
• Knowledge of insurance processes, benefit verification, and therapy authorization requirements strongly preferred.
• Proficient in EMR systems, scheduling software.
• Strong attention to detail.
• Ability to work as team member in a fast-paced, patient focused environment.

Responsibilities

• Serve as primary contact for patients accessing Rehab Services.
• Handle incoming calls, schedule appointments, and address patient inquiries.
• Obtain and verify insurance authorizations; support clinical therapists.
• Maintain confidentiality and accuracy in a fast-paced therapy setting.
• Collaborate with the clinical therapist team to ensure smooth operations.

Skills

Communication

Organization

Multitasking

Insurance processes

EMR systems

Attention to detail

Team player

Education

High school diploma or equivalent

Tools

EMR systems

Scheduling software

Job description

Sturdy Memorial Hospital in Attleboro, MA is seeking an Administrative Assistant for Rehab Services (Physical, Occupational, and Speech Therapy). You will be the primary contact for patients, handle calls, schedule appointments, verify insurance authorizations, and support the therapy team in a fast-paced environment.

The ideal candidate has at least one year of healthcare administrative experience, strong communication, and proficiency with EMR and scheduling software.