Clinic Patient Services Coordinator

The Spaulding Rehabilitation Hospital Corporation; Braintree (MA); On-site; USD 25,000 - 32,000; Full time

Job summary

The Spaulding Rehabilitation Hospital Corporation in Massachusetts seeks an Administrative Assistant to support clinical service operations. The role performs clerical tasks, schedules patient visits, checks patients in and out, and handles phone inquiries. Strong Office Suite skills and healthcare office experience are required.

On-site position at 300 Granite Street, with emphasis on organization, communication, and efficient patient flow in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Healthcare office experience 0-1 year required.
• Strong communication and organizational skills.
• Proficiency with the Office Suite (Word, Excel, Outlook).

Responsibilities

• Perform routine administrative and clerical duties related to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to the patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.

Skills

Office proficiency

Phone handling

Time management

Written communication

Organization

Education

High School Diploma or Equivalent

Job description

The Spaulding Rehabilitation Hospital Corporation in Massachusetts seeks an Administrative Assistant to support clinical service operations. The role performs clerical tasks, schedules patient visits, checks patients in and out, and handles phone inquiries. Strong Office Suite skills and healthcare office experience are required.

On-site position at 300 Granite Street, with emphasis on organization, communication, and efficient patient flow in a fast-paced environment.