Patient-Focused Medical Receptionist (Day Shift)

Trinity Health; Michigan; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Day-one benefits

Career development opportunities

Supportive team culture

Job summary

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to be the first point of contact for patients, delivering outstanding service and supporting efficient office operations.

You will welcome patients, verify registrations and insurance, schedule appointments, handle phones, collect payments, and assist with MyChart and documentation to ensure a smooth, compassionate patient experience.

Qualifications

• High School Diploma or GED; valid work permit for ages 15–17 may be required in some cases.
• Credentials/Licensure: None
• Minimum experience: 1–2 years in medical/physician office or customer service preferred.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Education

High School Diploma or GED

Job description

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to be the first point of contact for patients, delivering outstanding service and supporting efficient office operations.

You will welcome patients, verify registrations and insurance, schedule appointments, handle phones, collect payments, and assist with MyChart and documentation to ensure a smooth, compassionate patient experience.