Patient-Centric Medical Receptionist - Day-One Benefits

Trinity Health MI; Brighton (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Day-one benefits

Career growth opportunities

Supportive team culture

Job summary

Trinity Health IHA Medical Group is seeking a Medical Receptionist to be the first point of contact for patients, ensuring a welcoming experience while supporting efficient office operations and high-quality care.

The role involves welcoming patients, registering and verifying insurance, scheduling appointments, handling inquiries, and assisting with billing and MyChart. A High School Diploma or GED and 1–2 years in a medical or customer service setting are preferred.

Qualifications

• High school diploma or GED required; related coursework a plus.
• 1–2 years in medical or customer service preferred.
• Excellent communication and interpersonal skills.
• Ability to verify insurance information and schedule appointments.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Skills

Customer service

Communication

Attentive

Multitasking

Education

High School Diploma or GED

Tools

MyChart

Insurance verification

Scheduling software

Job description

Trinity Health IHA Medical Group is seeking a Medical Receptionist to be the first point of contact for patients, ensuring a welcoming experience while supporting efficient office operations and high-quality care.

The role involves welcoming patients, registering and verifying insurance, scheduling appointments, handling inquiries, and assisting with billing and MyChart. A High School Diploma or GED and 1–2 years in a medical or customer service setting are preferred.