Patient-Focused Medical Receptionist | Day-One Benefits

Trinity Health Corp.; Bloomfield (MI); On-site; USD 32,000 - 45,000; Full time

Job summary

Trinity Health IHA Medical Group in Michigan is seeking a friendly Medical Receptionist who will be the first point of contact for patients. You will welcome patients, verify registration and insurance, and support efficient office operations to ensure quality patient care.

Day shift, full-time, and on-site. Responsibilities include scheduling, answering phones, billing support, MyChart assistance, and collaboration with clinical staff to deliver a smooth patient experience.

Qualifications

• 1–2 years in medical/office or customer service preferred.
• Experience with patient check-in and registration helpful.
• Familiarity with insurance verification is a plus.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Skills

Customer service

Phone etiquette

Communication

Scheduling

Education

High School Diploma or GED

Job description

Trinity Health IHA Medical Group in Michigan is seeking a friendly Medical Receptionist who will be the first point of contact for patients. You will welcome patients, verify registration and insurance, and support efficient office operations to ensure quality patient care.

Day shift, full-time, and on-site. Responsibilities include scheduling, answering phones, billing support, MyChart assistance, and collaboration with clinical staff to deliver a smooth patient experience.