Patient Services Coordinator - Medical Office

Anna Jaques Hospital; Exeter (NH); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Free onsite parking

Job summary

Exeter Hospital, part of Beth Israel Lahey Health, is a nationally recognized, non-profit community hospital serving the Seacoast since 1896. With 1,400+ employees and 370 affiliated physicians, it offers cardiovascular care, oncology, orthopedics, maternity and more—supported by advanced technologies and patient-centered care.

We are seeking a front desk/administrative assistant to deliver excellent patient service, handle phones, scheduling, billing support, and data entry, working in a

Qualifications

• High school graduate or equivalent.
• 1 year experience.
• 1-3 years experience in customer service environment.

Responsibilities

• Provides superior customer service to patients and clients while supporting the practice with administrative duties such as phones, medical records, data entry, billing, scheduling.
• Greets/check-in/check-out patients, schedules appointments, answers/directs calls.
• Handles patient referrals and ensures appropriate referrals are obtained.
• Reviews and distributes mail, orders supplies.
• Collects payments and assists billing with entry of charges.
• Uses department software for data entry of patient information (vaccines, test results).
• Maintains filing systems, prepares charts, scans records, retrieves files.
• Assists with provider scheduling at clinic and off-site locations; generates reports in Excel.
• Provides other duties to enhance operations.

Skills

Customer service

Front desk

Data entry

Scheduling

Telephone support

Education

High school diploma or equivalent

Job description

Exeter Hospital, part of Beth Israel Lahey Health, is a nationally recognized, non-profit community hospital serving the Seacoast since 1896. With 1,400+ employees and 370 affiliated physicians, it offers cardiovascular care, oncology, orthopedics, maternity and more—supported by advanced technologies and patient-centered care.

We are seeking a front desk/administrative assistant to deliver excellent patient service, handle phones, scheduling, billing support, and data entry, working in a