Patient-Focused Medical Office Coordinator

BILH Performance Network; Exeter, Northern (NH, KY); Hybrid; USD 24,000 - 36,000; Full time

Job summary

Core Physicians in Exeter, NH is seeking a Medical Office Coordinator to support the physician practice, clinical staff and patients at Exeter Hospital. This full-time day role handles scheduling, greet/check-in/out, and directing inquiries, delivering strong customer service and ensuring smooth daily operations.

Responsibilities include collecting co-pays, verifying insurance eligibility, updating patient demographics, posting payments, and maintaining medical records.

Qualifications

• High school graduate or equivalent.
• 1-3 years experience in customer service environment.
• BCLS within 6 months of hire.

Responsibilities

• Greet patients and manage check-in/check-out.
• Schedule patients and answer telephone inquiries.
• Verify insurance eligibility and collect co-pays.
• Update patient demographics and maintain medical records support.
• Post payment and adjustment transactions and balance daily journal.
• Mentor and train new staff as needed.
• Ensure scheduling consistency for assigned care team.
• Provide coverage for other Core offices as requested.

Job description

Core Physicians in Exeter, NH is seeking a Medical Office Coordinator to support the physician practice, clinical staff and patients at Exeter Hospital. This full-time day role handles scheduling, greet/check-in/out, and directing inquiries, delivering strong customer service and ensuring smooth daily operations.

Responsibilities include collecting co-pays, verifying insurance eligibility, updating patient demographics, posting payments, and maintaining medical records.