Clinic Operations Lead

Beacon Health System; South Bend (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

Beacon Health System is seeking an experienced administrative leader to oversee clinic staff, fill in at front and back-office desks, and handle referrals in collaboration with the Director/Practice Manager. You will address day-to-day issues with staff and patients and support efficient patient flow and documentation.

The role requires two years in a Physician Practice setting, high school diploma, and strong computer and communication skills.

Qualifications

• Requires working knowledge of general medical office methods, practices and procedures.
• Requires working knowledge of clinical and front office duties.
• Demonstrates proficiency in computer skills (data entry, word processing, spreadsheets).
• Basic understanding of database applications is desired.
• Demonstrates leadership skills to gain cooperation and support from staff.
• Requires organizational and analytical skills to resolve problems and work through day-to-day issues.
• Strong interpersonal and written communication skills for effective collaboration.

Responsibilities

• Oversee staff and fill in at front and back-office desks as needed.
• Manage referrals and scheduling of tests and treatments as requested by the provider.
• Ensure efficient patient flow into and out of the clinic and completion of documentation.
• Assist in hiring and developing front office and clinical staff.
• Participate in professional development and help implement short and long-term plans.

Skills

Medical office knowledge

Front office duties

Computer skills

Secretarial skills

Leadership skills

Analytical skills

Interpersonal communication

Education

High school diploma

Associate or bachelor’s degree preferred

Job description

Beacon Health System is seeking an experienced administrative leader to oversee clinic staff, fill in at front and back-office desks, and handle referrals in collaboration with the Director/Practice Manager. You will address day-to-day issues with staff and patients and support efficient patient flow and documentation.

The role requires two years in a Physician Practice setting, high school diploma, and strong computer and communication skills.