Patient-Focused Healthcare Admin

Fresenius Medical Care; Cleveland (OH); On-site; USD 33,000 - 42,000; Full time

Job summary

Fresenius Medical Care seeks a friendly receptionist to support a busy clinic in Cleveland. You will be the face of the facility, answer calls, greet patients, maintain the front desk area, and ensure smooth check-in, scheduling, and data entry tasks in a confidential healthcare environment.

Responsibilities include managing admissions data, coordinating referrals, assisting with scheduling and travel arrangements, and supporting basic administrative duties across the clinic.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months relevant experience; 1-2 years preferred.
• Experience with Microsoft Word, Excel and PowerPoint; good verbal skills.

Responsibilities

• Answering telephone and routing calls to the appropriate person.
• Greet patients and guests professionally and maintain reception area.
• Maintain confidentiality of patient information and admissions data.
• Schedule and register patients, coordinate travel and testing where needed.
• Prepare and file medical records; manage filing systems and forms.
• Assist with accounts receivable and payable and related admin tasks.

Skills

Knowledge of office procedures

Microsoft Office applications

Adaptability to supporting software

Professional attitude

Strong written and verbalcommunication

Resourceful and proactive

Strong organizational skills

Multitasking and time-management

Customer service

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Outlook

Job description

Fresenius Medical Care seeks a friendly receptionist to support a busy clinic in Cleveland. You will be the face of the facility, answer calls, greet patients, maintain the front desk area, and ensure smooth check-in, scheduling, and data entry tasks in a confidential healthcare environment.

Responsibilities include managing admissions data, coordinating referrals, assisting with scheduling and travel arrangements, and supporting basic administrative duties across the clinic.