Clinical Front Desk & Admin Assistant

Fresenius Medical Care; Tennessee; On-site; USD 32,000 - 42,000; Full time

Job summary

Fresenius Medical Care seeks a receptionist/secretary to support front desk operations in a clinical setting. You will greet patients, route calls, and maintain a welcoming environment while handling administrative tasks and patient confidentiality.

Role involves scheduling, registration, travel coordination, and basic records management to ensure smooth clinic operations and high-quality patient care.

Qualifications

• Knowledge of office procedures required.
• Proficient in Microsoft Office applications.
• Ability to adapt to supporting software applications.
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Strong organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude

Responsibilities

• Answering telephone and routing calls to the appropriate person.
• Professionally greet all patients and guests.
• Maintain a professional environment at all times; monitor reception and waiting areas.
• Distribute incoming mail.
• Obtain signatures to ensure efficient processing of admissions data.
• Ensure patient confidentiality is maintained at all times.
• Maintain accurate records of hospitalization and patient travel to facilitate scheduling.
• Prepare medical records for facsimile or mail related to travel and other matters.
• Coordinate with Clinical Manager on transfers and confirmations.
• Assist with medical appointment referrals and scheduling.
• Assist with transportation coordination and referrals.
• Ensure data entry for Crown Web is completed; related ESRD processes.
• Monthly insurance card scanning.
• Assist with month-end reporting and staff meetings.

Skills

Microsoft Word

Excel

PowerPoint

Customer service

Multitasking

Education

High School Diploma or GED

Job description

Fresenius Medical Care seeks a receptionist/secretary to support front desk operations in a clinical setting. You will greet patients, route calls, and maintain a welcoming environment while handling administrative tasks and patient confidentiality.

Role involves scheduling, registration, travel coordination, and basic records management to ensure smooth clinic operations and high-quality patient care.